Senior Product Strategist

We are Multiplayer! We design and build products that work for people, so people can do their best work.

We design product experiences that bring purpose and delight to everyday tasks. Working side by side with our clients, we help rapidly build their internal design capabilities. And we’re dedicated to fostering happiness in our own culture and in every client relationship.

We believe happiness is good business. When people are happier at work, they perform better, think smarter, and achieve more. This belief powers our approach, which we call Happiness by Design.

Let’s build a happier way to work—together.

We’re seeking a Senior Product Strategist (Hardware) with a proven ability to design and execute evaluative and foundational research, translate complex insights into actionable product direction, and partner closely with design to drive decisions.

Job Overview:

Some things you will be responsible for:

• Design and execute evaluative research studies (usability testing, concept validation, etc.) for logistics hardware and software products
• Conduct foundational research as needed to understand user workflows, pain points, and operational contexts
• Scope research creatively to balance rigor, timeline constraints, and confidence in recommendations
• Collaborate closely with design counterparts throughout the product development cycle - from discovery through validation
• Participate in co-ideation sessions, translating research insights into design opportunities
• Present synthesized insights with clear, actionable recommendations tied to business impact
• Deliver audience-centric narratives that drive decision-making, not just research reports
• Track and communicate the impact of research-informed decisions
  

Last but certainly not least, as a member of our team we hope you embrace and contribute to our culture of continuous creative improvement, innovation, and excellence, and always search for ways to help make a positive impact on the team!‍

Requirements

• 5+ years in UX research and strategy
• Proven track record with evaluative research methodologies (usability testing, A/B testing, benchmarking, etc.)
• Experience researching physical products and hardware a must
• Experience researching complex operational systems preferred
• Occasional travel required for onsite research
  

Benefits

• Work from anywhere
• Salary range of $100,000 - 125,000 annually
• Annual discretionary bonus
• Competitive salary
• Paid time off (over 20 days)
• Health benefits
• Training & development opportunities
• Annual team-wide trip